European Parliament Library

Assessing information needs in the age of the digital consumer, David Nicholas and Eti Herman

Label
Assessing information needs in the age of the digital consumer, David Nicholas and Eti Herman
Language
eng
Bibliography note
Includes bibliographic references (p. [158]-171) and index
Index
index present
Literary Form
non fiction
Main title
Assessing information needs in the age of the digital consumer
Nature of contents
bibliography
Oclc number
502143836
Responsibility statement
David Nicholas and Eti Herman
Summary
This title provides a systematic method of identifying, evaluating and comparing information needs, as well as a framework to enable information services to gather information from users to aid information system design, and monitor the effectiveness of an information service
Table Of Contents
Why undertake information needs assessments? The whys and wherefores of the ongoing neglect of information needs ; So why indeed undertake information needs assessments? -- What are information needs? Information needs : a working definition ; Unrecognised and recognised (but unexpressed) information needs ; Information wants ; Information demands ; Information use ; The digital consumer (yesteryear's user, reader, customer, client, patron...) -- A framework for evaluating information needs. Subject ; Function (use to which the information is put) ; Nature ; Intellectual level ; Viewpoint ; Quantity ; Quality/authority ; Date/currency ; Speed of delivery ; Place of publication/origin ; Processing and packaging -- The determinants of information needs and practices. Work-roles and tasks ; Personality traits ; Gender ; Age ; Country of origin and cultural background ; Information availability and accessibility ; Information appetite and threshold ; Time availability ; Resources availability and costs -- Collecting the data. Interviews ; Observation ; Diaries ; Questionnaires ; Citation analyses ; Web log analysis -- Information needs analysis : ensuring the effective information enfranchisement of the digital consumer
Classification
Contributor
Mapped to