European Parliament Library

Information needs analysis, principles and practice in information organizations, Daniel G. Dorner, G.E. Gorman and Philip J. Calvert - pbk

Analysing and assessing the information needs of clients is key to the provision of effective service and appropriate collections in both face-to-face and virtual library services. The importance of information needs analysis is widely recognized by information professionals, but currently there is little substantive, detailed work in the professional literature devoted to this important topic. This new book is designed to fill that gap, by supporting practitioners in developing an information needs analysis strategy, and offering the necessary professional skills and techniques to do so. It will offer guidance to team leaders and senior managers in all areas of library work, especially those involved in collection management, service provision and web development, and is equally applicable to the needs of academic, public, government, commercial and other more specialized library and information services. The text adopts a hands-on, jargon-free approach, and includes relevant examples, case studies, reader activities and sources of further reading
Table Of Contents
Background to needs analysis for information managers -- The importance of context in information needs analysis -- Models and types of information needs analysis -- The stages of information needs analysis -- Gathering data for information needs analysis -- Gathering data from existing sources -- Gathering data through surveys -- Gathering data through interviews -- Analysing and integrating information needs analysis data -- Reporting on an information needs analysis
Physical Description
xvii, 269 p. ;, 24 cm

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